Doesn’t change the fact that he was medipenned and recovering, nor that dragging someone into lava is a drastic leap from a single passive grab in the logs.
Still, the real issue lies in how you perma’d someone for perceived lying before they could even give their side of the story.
I don’t know how many times I can refer you to what has already been said.
I posted a link to the forums in the ban reason as I was very open to continue discussing it and also taking extra time to re-read the logs, hence why it was removed within the hour.
You ended his round prematurely because of how you mishandled the ticket, vying to perma and take it to the forums after only a couple of short messages. Doesn’t seem like an appropriate way to handle a ticket to me.
I’ve argued enough on another person’s behalf, Ulrich should probably come in and decide whether he wants to even continue with this report or not.
Also, don’t be afraid to ping head admins if you see threads like this. We are all humans and sometimes don’t notice threads.
Just be sure it really is needed and we good.