Grab a drink because this is going to be a long one…
So because of recent leaks, we have become aware on a public level on the requirements trial admins face to even remain as such. These expectations are unfair to both the trial admin and the community. For those unaware, I am speaking about the ticket quota.
Now, I understand why this was an attempt as you want to make sure the trial admins are actually doing their duty and handling tickets. Plus the tickets they do handle you could review and see how they perform. Fair enough, however, there is are terrible flaws to this sort of system.
This sort of practice exists in the real world too with police in many places in America. Where police have unofficial quotas for arrests and tickets. Failure to do so can cost promotions, raises, or in some cases even the jobs of the officers. Ever wonder why it’s not uncommon in America for people to be arrested for ‘resisting arrest’ with no other charges to even justify an attempt at arrest? This is why. This is also why many fellow Americans here can tell you what is the worst time to pulled over by a cop. It’s always the end of the month when their quotas are almost due, these are also the tickets that are most likely to be completely unjustified and beaten in court.
But how does this affect Bee? Well, it’s going to be similar in ways. This creates pressures where the trial admin is in a peculiar position. With the high amount, I was told that is required monthly it really seems like an overwhelming amount that can easily make the job performance actually suffer. Rather than having patience and understanding, this will train admins to quickly punish as possible even if wrongly so (much like the police officers) just to get done with it and ensure to meet the qouta. This is both unfair to the trial admin and those that they end up dealing with.
It’s obvious that this has had negative results. For those of us who have been around long enough to remember ltmrdoge you may recall he dominated the ban list when he was a trail-admin. Both the ban list and the appeal list were littered with his bans. I included was one of his victims that successfully appealed along with a horde of other people. I never understood why he did this until now after learning of the quotas. It was his way of handling the ticket requirements as fast as possible willing to be sloppy so he can get back to whatever it was he was doing in the meantime. He would later resign (he also became a laughing stock because of the constant absurd bans) and was never held accountable to this blatantly obvious behavior if you knew of the quotas. I realize few staff members remain from that time. But to the ones that have come after, you don’t have to repeat the mistakes of those who came before you, you can do better here. The first step to fixing this issue is removing the quotas.
This also reveals a new glaring flaw with the practice of authorizing bans. Even beyond ltmrdoge I think everyone here can admit sometimes we see bans from trail admins that should have never happened. Yet they got the go-ahead to do so anyway. This reveals one of two things is occurring.
1: Those responsible for reviewing and judging if a ban should occur or not aren’t actually reviewing it and just saying yes.
2: trial admins aren’t giving the full picture and to my knowledge have never been held accountable for withholding important details during this process.
Both of these are unacceptable and likely both occur to some degree.
But it doesn’t end there, oh no. There are other issues as well,. I realize this is getting long but I will express another before ending this. These quota pressures admins to neglect LRP and focus on MRP. This also reflects real-world police by the way. As I mentioned before it’s not just tickets cops have quotas to give but arrests too. Real-world cops will literally stop patrolling the areas they are ordered to if its a low crime area and go to high crime areas to try to meet their quota.
You can see a former cop talking about this issue here. Ex-Baltimore Cop Michael Wood Exposes Police Culture Of Corruption & Abuse (Interview w/ Cenk Uygur) - YouTube
Likewise, this will encourage and no doubt has encouraged trial admins to stick to MRP because there simply will be more tickets to handle. As you can imagine the practice real-world cops do above isn’t just bad for the part of the community where they hunt for arrests. But it also affects response times and effectiveness in lower crime areas when a crime does occur. Because the officers that should be near, aren’t. The same issue is occurring with the servers. You’ve accidentally been recreating a virtual mirror of the misguided method we see in the real world.
I think some of the solutions to this are obvious while others likely deserve a discussion on how to change it. I strongly urge you rethink this policy, it will be better for everyone in the end.
Your Eternal Princess
- Zoey
P.S. I disagree
